Shipping Policy
- Order Processing: Orders are typically processed within 1-2 business days. Custom orders may take longer to process.
- Business Days: Our business days are Monday through Friday, excluding holidays.
- Standard Shipping: Estimated delivery time is 3-7 business days. Shipping costs are calculated at checkout based on the delivery address.
- Express Shipping: Estimated delivery time is 1-3 business days. Additional fees apply.
- Same-Day Delivery: Available in select areas for orders placed before 12 PM local time. Additional fees apply.
- International Shipping: Available to many countries. Delivery times and costs vary based on destination and shipping method.
- Estimated Delivery Times: Delivery times are estimates and not guaranteed. They start from the date of shipping, not the date of order.
- Delays: We are not responsible for delays caused by the shipping carrier, customs clearance, or any other circumstances beyond our control.
- Tracking Information: Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the carrier’s website.
- Order Status: You can also check the status of your order by logging into your account on our website.
- Accuracy of Information: It is your responsibility to provide accurate and complete information when placing an order. We are not responsible for delays or losses caused by incorrect information.
- Order Confirmation: After placing an order, you will receive an order confirmation email. This email confirms that we have received your order but does not constitute acceptance of your order.
- International Restrictions: Some items may not be eligible for international shipping due to legal or regulatory restrictions. If your order contains such items, you will be notified during the checkout process.
- Separate Orders: If you wish to ship to multiple addresses, please place separate orders for each address.
- Customs, Duties, and Taxes: International shipments may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are the responsibility of the recipient.
- Damaged Packages: If your package arrives damaged, please contact us immediately with photos of the damage. We will arrange for a replacement or refund.
- Lost Packages: If your package is lost during transit, please contact us, and we will work with the shipping carrier to locate your package or send a replacement.
- Incorrect Address: If a package is returned to us due to an incorrect or incomplete address provided by the customer, the customer will be responsible for the re-shipping costs.
- Refused Delivery: If a customer refuses delivery of a package, they will be responsible for the return shipping costs and any applicable fees.
- Changes to Shipping Policy: We reserve the right to update or modify this shipping policy at any time without prior notice. Changes will be effective immediately upon posting on our website.